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Pearson VUE

Pearson VUE Authorized Test Centers are privately owned, third-party testing facilities which provide on-site, on-demand testing for certification and professional licensure exams.

Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the world’s most comprehensive and secure network of test centers in more than 175 countries. Pearson VUE is a business of Pearson (NYSE: PSO; LSE: PSON), the international education company, whose businesses also include the Financial Times Group, Pearson Education and the Penguin Group.

 

Frequently Asked Questions

Who is Pearson VUE?

Pearson VUE is the global leader in computer-based testing for IT, academic, government and professional programs. In 2011, Pearson VUE delivered over 10 million tests worldwide. A business of Pearson, the company manages the world’s largest, most secure test center network which is comprised of over 5,000 centers in more than 175 countries.

Who is Pearson?

Pearson is the world’s leading education company. From pre-school to high school, early learning to professional certification, its curriculum material, multimedia learning tools and testing programs help educate more than 100 million people globally. Pearson’s businesses also include the Financial Times Group, one of the world’s leading business information companies and the world-famous publishers, the Penguin Group.

For which IT companies does Pearson VUE deliver computer-based tests?

Pearson VUE delivers industry-recognized computer-based tests on behalf of some of the world’s leading IT companies. A complete list can be found at http://www.pearsonvue.com/programs/.

Are computer-based exams considered more credible than pencil and paper-based exams?

Pearson VUE applies robust security measures to ensure not only exam credibility, but client and candidate credibility, too. In addition to being more secure, computer-based testing is considered the most efficient and effective way to assess.

Wouldn’t it be quicker to write rather than type answers?

Most candidates use a computer every day, whether at home or at work, and find it quicker to answer questions using CBT. The method also allows them to edit their answers quickly and clearly; thereby reducing ambiguity and allowing for faster exam scoring.

What if my PC crashes halfway through my exam or there is a power outage in the center?

Pearson VUE’s test delivery software will save your responses every 30 seconds, so if there is a power outage your answers can be retrieved.

How does Pearson VUE ensure test centers are secure and distraction-free?

Pearson VUE test centers are proctored environments. The admission process is designed to prevent proxy testing–IDs are checked and the electronic photo and signature of the candidate is captured. Unlike traditional testing environments, Pearson VUE centers are designed to be distraction-free with ample space between candidates – enabling them to better focus on their test.

Can computer-based IT exams only be taken during certain times of the year?

Most exams can be sat on-demand, allowing candidates to test throughout the year at a date and location most convenient to them.

How long will it take to find out my results?

Most candidates receive their results instantly, allowing them to make immediate plans regarding the next stage of their education or career.

How does Pearson VUE accommodate disabled candidates?

Each Pearson VUE test center complies with disability-related legislation. Most centers are equipped with separate rooms and offer facilities such as height adjustable desks.

How do I schedule a test with Pearson VUE?

Visit www.pearsonvue.com/programs and select the relevant test program from the Test Taker Services section. Next, select 'Schedule a Test' on the right-hand side of the page and complete the necessary fields. Upon confirming the booking, you will receive a confirmation e-mail from

Pearson VUE. At a minimum, this confirmation will contain information such as the time, date and location of your test, including directions to the test center.

How do I reschedule a test?

Visit www.pearsonvue.com/programs and select the relevant test program from the Test Taker Services section. Once you have chosen your test program, select 'Reschedule a Test' on the right- hand side and complete the necessary fields.

How do I cancel a test?

Visit www.pearsonvue.com/programs and select your test program from the Test Taker Services section. Once you have chosen your testing program, select 'Cancel a Test' on the right- hand side and complete the necessary fields.

What happens if I forget my Pearson VUE username and/or password?

Click on the sign-in page relevant to your program at www.pearsonvue.com/signin_en  and select either ‘I forgot my username’ or ‘I forgot my password'. Provide the details required and you will then be able to recover your username and/or reset your password.  

What if I have a problem?

You can call Pearson VUE’s customer service center by going to www.pearsonvue.com/contact/vuephone  and choosing your relevant program and region.

How early should I arrive at the test center on the day of my test?

Typically, you are asked to arrive 15-30 minutes prior to your scheduled appointment time. This will give you an opportunity to check-in and relax prior to beginning your test. The amount of time you are asked to arrive at the center before your scheduled appointment time differs for each program. You will receive a confirmation email with program-specific information.

What happens when I arrive to take an exam? 

When candidates arrive for an exam, they go through a standard admissions process. Candidates are asked to provide two forms of identification, to agree in writing to a set of exam rules and to sign a log sheet. In most cases, your photo and signature will be digitally captured as they would appear on your results report. Some exam sponsors may have other identification or check-in requirements. You can review Pearson VUE’s privacy policy on www.pearsonvue.com/legal/privacy

What ID do I need to bring to the test? 

Typically, you are asked to bring two forms of identification, including one government-issued photo identification. Some test programs may have additional requirements. The items you are asked to bring differs for each test program. You will receive a confirmation email with program-specific information.

How often are test centers open for testing? 

Pearson VUE Authorized Test Centers usually operate during regular business hours. However, some centers may have evening or weekend appointments available. For test center availability, log in to your Pearson VUE account at www.pearsonvue.com/signin  or contact a Pearson VUE representative at www.pearsonvue.com/contact/vuephone

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