- "Sorry, your identification is not recognized"
-
- Check if you have entered all 14-digits of the library (barcode) number beginning with 23504....: no number missing or transposed.
- No blank space before the first number
- Using the number from your recent/replacement ID card
- Check your SOLAR account indicates that the number is Activated, along with the date of activation.
-
- Library barcode will NOT work for remote access, when you are not taking classes.
- "Browser did not send referring URL"
-
- Clear cookies and cache, close browser, relaunch and try again.
- If this happens, when you try to look up an article using the URL you had saved, log into the database first and then click on the link.
-
- "Your access period has ended. Please try again"
-
- This might happen due to an extended period of inactivity. Do not use if a login prompt appears. Close all your windows, re-launch browser, open Library Resources page, select database and <login>.
-
- Requires additional login
-
- DO NOT USE THE LOGIN PROMPT. Clear cookies and cache, close browser, relaunch and try again.
- If you are at work or on a military base, your organization’s firewall may be preventing you from accessing the Baker server. Talk to the tech support at work for a work-around.
-
- I have followed all the instructions, but error messages and problems still persist.
-
- Upon making the changes in settings, refresh the browser window. If necessary, re-boot the system and try.
- Online Resources are available 24/7/365…
-
- Not completely true. There are some down times: software upgrade, server maintenance, server backup, server outage. For example, the PALNet server backup Sundays 2am–3am EST. Resources will NOT be available at that time.
-
- All articles in the database offer full-text
-
- Only about 60% of them have full-text online -- rest will show only citation and/or abstract. This gap is rapidly closing as the number of full-text publications grow exponentially.
-
- When you find only abstract/citation, submit a request to the library. We will get you the full article, free of charge.
-
- When database indicated full-text is available, it WILL be there
-
- Publisher/author permissions, and copyright laws may restrict full-text availability of some of the articles in electronic format.
-
- Once I become a Baker student, I will have remote access privileges to online library till I graduate
-
- Not really. Remote access to the resources will be available only when you are taking classes. Access will be discontinued when you are not taking classes and will be re-instated when you take class the next time.
-
- I can access the databases from anywhere in the world, at any time…
-
- Technically yes. But there may be problems when you try to access some of these sites from your workplace because of their firewall and other restrictions.
-
Loading...