D.B.A.  Baker College (Michigan), 2020.
Specialization:  Business administration; Business education

The effects of leadership style on program management office Stryker employee morale and productivity
131 pages. UMI #: 27834881
Citation, Abstract & Full text in ProQuest Dissertations & Theses Database

The problem is that Program Management Office (PMO) Stryker needs to determine and understand the most effective style of leadership for the organization to most effectively increase employee morale and productivity. This is important to PMO Stryker personnel and their stakeholders and customers due to the relationship between leadership style and employee morale and productivity, which ultimately influences the quality and output of service and products produced by PMO Stryker employees. The purpose of the qualitative case study was to determine the style of leadership that best affects employee morale and productivity at PMO Stryker. Research questions addressed how leadership style influences PMO Stryker employee morale and productivity, differentiating leadership attributes of former military leaders and their civilian counterparts, and addressing how leadership styles at PMO Stryker could be changed to accommodate higher levels of employee morale and productivity. The qualitative research study was conducted using interviews with 15 PMO Stryker employees, and the interviews identified emergent themes on what leadership style best influences PMO Stryker employee morale and productivity. Results showed that the transformational leadership style, in which honesty and trust is at the core of relationships, is the best style used within PMO Stryker to establish relationships with employees. The laissez-faire leadership style is best used to give employees autonomy when completing their job tasks.

• Bernice Folz, Ph.D., Chair
• Susan Cathcart, Ph.D.
• Peggy Houghton, Ph.D.