D.B.A. Baker College (Michigan), 2023.
Specialization: Business administration
Effective retention strategies for corporate employees in the rail industry
# pages. UMI #: #
Citation, Abstract & Full text in ProQuest Dissertations & Theses Database
There is a problem in the rail industry with retaining corporate employees who possess transferable skills. As a legacy industry that spans the past 200 years in the United States, it is important for rail employers to adapt their retention strategies to align with the needs of the modern workforce. The exploration of effective retention strategies used the theoretical foundations of Maslow’s hierarchy of needs and Herzberg’s two-factor theory. This research was an exploration of the contributing factors of voluntary attrition, the strategies that are most effective in influencing retention among corporate rail employees, and the barriers that could prevent the rail industry from successfully retaining its corporate workforce. Qualitative exploratory research was conducted and data were collected from in-depth interviews with 12 participants. Participants were selected using stratified random sampling. When the data were collected it were analyzed so that key results could be described and conclusions and recommendations could be made. The purpose of this exploratory research was to understand what could be applied, continued, or improved in the rail industry to benefit corporate employees’ job satisfaction, increasing the tenure of corporate rail employees.